Privacy policy
Effective Date: July 11, 2024
At YST COMPANY LIMITED, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, services, and products. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect both personal and non-personal information to provide you with a better experience. The types of information we collect include:
- Personal Information: Your name, email address, phone number, mailing address, and payment details when you sign up, make purchases, or contact us.
- Non-Personal Information: Data such as your IP address, browser type, device information, and browsing activity collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide and maintain our services, including the purchase of games and products, and the provision of customer support.
- Personalization: To customize your experience with our website, services, and products.
- Communication: To send you important updates, newsletters, marketing offers, and other information related to our services. You can opt-out of marketing emails at any time.
- Legal Compliance: To comply with legal obligations, such as responding to court orders or regulatory inquiries.
- Security and Fraud Prevention: To protect against unauthorized access, fraud, and other security risks.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data under the following circumstances:
- Service Providers: We may share your information with third-party providers who assist us with website hosting, payment processing, customer service, and other business operations.
- Business Transactions: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.
- Legal Requirements: If required by law, we may disclose your information in response to legal requests or to protect our legal rights.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, including:
- Essential Cookies: These are necessary for the website to function properly and for secure payment processing.
- Analytics Cookies: To analyze website traffic and improve our services based on user behavior.
- Marketing Cookies: To provide personalized advertisements based on your interests.
You can manage or disable cookies through your browser settings. However, disabling cookies may limit some functionalities of our website.
5. Data Retention
We will retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected or as required by applicable law. Once your data is no longer needed, we will securely delete or anonymize it.
6. Security
We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, loss, or misuse. However, please be aware that no system can guarantee 100% security.
7. Your Rights
You have the following rights concerning your personal data:
- Access and Rectification: You can request access to your personal information or ask us to correct any inaccurate data.
- Deletion: You can request the deletion of your personal data, subject to legal obligations.
- Opt-Out: You can opt out of receiving marketing communications at any time.
To exercise these rights, please contact us at [email protected].
8. International Data Transfers
As a company based in Vietnam, your information may be transferred to and processed in countries outside of your location. We will take steps to ensure that your personal data receives an adequate level of protection wherever it is processed.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates via email or a notice on our website. The date of the latest revision will always be indicated at the top of the policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Address: Lot E1-25, Phu My An Urban Area, An Van Duong Section A Urban, An Dong Ward, Hue, Thua Thien-Hue, Vietnam
Email: [email protected]
Phone: +84 568571409